Customer Reviews: Roof Replacement Experiences

Written by

TEAM GROUNDUP

Published on

Written by

TEAM GROUNDUP

Published on

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Replacing a roof is a big deal. It’s not something you do every year (or even every decade). So when you finally have to do it, you want to know you’re working with people you can trust. People who show up when they say they will. People who actually care about your home as much as you do.

That’s what Ground Up Construction is all about.

Instead of just telling you how we work, we thought we’d let some of our recent roofing customers do the talking. These are real reviews shared on Google by real homeowners. Some had damage from storms. Some were fixing long-term problems. Others just wanted a new look for their home.

Every single one of them had something important to say about what it’s like to work with our team.

They cleaned up every day. Lots of workmen.

This short but powerful review came from a homeowner who had just finished a roof replacement. It might sound simple, but it says a lot.

Roofing is noisy, dusty work. There are nails, shingles, and plywood and if your crew doesn’t clean up after themselves, your property can look like a mess for weeks.

At Ground Up Construction, we ensure the job site is clean every day, not just at the end. That means your yard, driveway, and flower beds stay neat, and you don’t have to worry about stepping on something dangerous or your pets finding it either.

Dan was really easy to work with… on time and on budget.

This came from a customer who had their roof replaced and was so impressed, they asked us to quote an interior project too.

“Dan and his team recently replaced our roof. Dan was really easy to work & communicate with, his pricing was competitive, and most importantly his team was on time and on budget.”

We hear this kind of feedback a lot.

Dan, our founder, still personally meets with many clients. He takes time to explain the process, answer questions, and follow up. There’s no guessing, no sudden changes, and no pressure. That’s one reason why customers come back to us for more than just roofing, they trust us to take care of the rest of their home too.

Best roofer in San Diego.

This one made our whole crew smile:

“Best roofer in San Diego. Very happy with the service and quality of work. These guys are passionate and care about what they do. Big thank you to the owner Dan. I will definitely recommend them.”

We take pride in roofing. Not just because we want your home to be safe and dry, but because we want you to feel good about your investment. It’s not just a job, it’s a craft. That passion is what drives us to do the work right the first time.

Highly recommend Daniel and his team.

Simple. Direct. And one of the best compliments we could get.

“Great guys did good work on my home for roofing project. Highly recommend Daniel and his team.”

When someone recommends us to their neighbors, friends, or family, that’s the highest sign of trust. It means we showed up, did what we said we’d do, and delivered results worth talking about.

A painless experience… neat and clean.

This review is a great example of how we handle not just roofs, but people.

“Ground Up Construction Management roofed my son’s home and that is when I met Dan. My son was very happy with Dan’s work so I asked Dan to give me a bid to replace my driveway… There was no pressure. His bid was clear, all questions were answered and the contract was written up.

The job started the following Thursday morning and was completed by Friday afternoon! The crew was outstanding, friendly and meticulous in every aspect of the project. Everything was left neat and clean.

I would highly recommend Ground Up Construction Management without hesitation. This was a painless experience. Thanks so much!”

What’s amazing about this story is how roofing trust turned into long-term trust. One family had a great experience. They referred us. Then that person brought us back for a totally different kind of job. And now, we’re working with them again.

That’s how we build relationships. One roof (and one handshake) at a time.

Fair prices… done in days, not weeks.

Nobody likes when a contractor takes forever, or worse, starts a job and disappears halfway through. This customer said:

“After searching for the perfect roofing company that doesn’t play price games I found one. I have nothing but good things to say about the people working in this company. They are professionals and truthful… Fair prices and get the work done in days, not weeks. I will be using Dan again in the future.”

We understand the stress that comes from home repairs. That’s why our team shows up on time, communicates clearly, and sticks to the schedule. Most roofs we install are completed in 1 to 3 days, depending on the size and details of your home.

We don’t drag jobs out. We get it done, and we do it right.

Dependable, meticulous, clean and organized.

Another customer highlighted something we care about deeply: being dependable.

“Easy to talk to, workers are dependable, meticulous, clean and organized. You can depend on the company owner and manager, they always check the job you asked them and most of all answer the call right away. And my husband likes the no down with full payment when job is done. With all the work job done in my house this company is very dependable.”

No one should feel ghosted by their contractor. We pick up the phone. We answer emails. We check the job ourselves. And yes, we let you pay when the job is finished and you’re fully satisfied.

Because that’s how trust is built.

Roof repair after storm

They were there five days later—right before the storm!”

This next story really shows how quick response and smart planning make a difference:

“We hired Ground Up Construction Management Inc. to replace our roof that was damaged by a fallen tree after Hillary came through last year.

We had spoken to another company four months prior, but they never made time to schedule the work. Our longtime friends recommended Dan Stensberg and his crew… Dan came out immediately to give us an estimate and scheduled the work to begin within five days!

Hunter Stewart, Mario and their crew laid the waterproof barrier down just before another big storm hit the area… Everything was completed as soon as the rain stopped. The roof is beautiful, and we couldn’t be more pleased with their work.”

The best part? This family hired us again for trim painting, new gutters, and now even more upgrades, including removing stone and painting their stucco. When the work is done well and the relationship is solid, our clients trust us with their whole home.

What You Can Expect When You Work With Ground Up Construction


If you’re
thinking about getting a new roof, here’s what our reviews tell you to expect:

  • Fast response times — no waiting weeks for a call back

  • Fair, upfront pricing — no games or surprises

  • Clean job sites — every single day

  • No-pressure bids — you choose what fits your home and budget

  • Reliable team — we show up when we say we will

  • Beautiful work — roofs that last, and homes that shine

And most importantly? People who care. From Dan to every crew member on your project, we’re all working toward the same goal: making your home better and your life easier.

Ready to Replace Your Roof? Let’s Talk

If your roof is aging, leaking, or was damaged in a storm, we’re here to help. Whether you need a full replacement or just want an honest opinion, our team is ready to inspect your roof and give you clear answers.

Contact us to schedule your free estimate. We’ll walk your roof, answer your questions, and give you a quote you can trust.

Your home deserves a roof you don’t have to worry about.

Let’s build it together.

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